We’re here to help.
In the app, open their profile or chat and tap Report. Reporting also blocks them right away. Our safety team reviews every report within 24 hours. You can also email safety@insidepass.app.
Tell the venue staff, or call 911 in an emergency.
If a drink was refused or not picked up in time, it is refunded automatically to the card you used.
| Safety reports | safety@insidepass.app |
| Help with the app | support@insidepass.app |
| Inside VIP, Boosts, refunds | billing@insidepass.app |
| Privacy and your data | privacy@insidepass.app |
| Venues | venues@insidepass.app |
We reply within 24 hours, usually much sooner.